Privacy Policy
At Hike Free Nepal, accessible from [www.hikefreenepal.com], we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and booking our trekking services.
1. Information We Collect
When you interact with our website or book a trekking package, we may collect the following types of information:
a) Personal Information:
- Full Name
- Email Address
- Phone Number
- Passport Information (for permits)
- Emergency Contact Details
- Nationality and Date of Birth
b) Payment Information:
- Billing name and address
- Partial card details via our secure payment gateway (we do not store full credit/debit card numbers)
c) Travel Preferences:
- Trekking destination of interest
- Travel dates
- Health or dietary considerations (when provided voluntarily)
d) Technical Information:
- IP address
- Browser type
- Pages visited and time spent on the website
2. How We Use Your Information
We use the collected data to:
- Process your booking and provide you with requested services
- Communicate important trip updates or confirmations
- Obtain necessary trekking permits
- Respond to inquiries or support requests
- Improve our website and services
- Send newsletters or promotional emails (with your consent)
3. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Local trekking guides or tour operators for service coordination
- Government agencies (e.g., for TIMS or national park permits)
- Trusted third-party service providers (such as payment processors or email platforms) under confidentiality agreements
4. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law (e.g., for accounting or legal compliance).
5. Your Rights
You have the right to:
- Request a copy of the information we hold about you
- Ask us to correct or update your personal data
- Withdraw consent (for marketing communication)
- Request deletion of your personal data (unless legally required to retain it)
To exercise any of these rights, please contact us at hikefreenepal@gmail.com
6. Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet-based system is 100% secure.
7. Cookies and Tracking
Our website may use cookies to improve user experience and analyze website traffic. You can control cookie settings in your browser at any time.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
For questions about this policy or your data, please contact:
Hike Free Nepal
[Insert Office Address]
Email: hikefreenepal@gmail.com
Phone: +977 9841039391